DURING THE COVID OUTBREAK WE WILL BE WORKING A VERY REDUCED STAFF AND REDUCED HOURS. ORDERS PLACED ON OUR WEBSITE WILL CONTINUE TO BE FILLED AND SHIPPED THE SAME DAY, JUST AS WE NORMALLY DO.
PLEASE UTILIZE THE WEBSITE, RATHER THAN CALLING BY TELEPHONE TO PLACE YOUR ORDER.
UNFORTUNATELY, WE WILL NOT ALWAYS BE ABLE TO ANSWER TELEPHONE CALLS BUT, WE WILL RESPOND TO EMAILS, AS TIME PERMITS. ACTIVITY IN THE STATE OF CALIFORNIA IS RESTRICTED. WE KNOW THAT ALL OF YOU ARE IN NEED OF THESE ITEMS AND ARE DOING THE BEST THAT WE CAN TO SERVICE ALL CUSTOMERS AS QUICKLY AS POSSIBLE. WE THANK YOU FOR YOUR UNDERSTANDING.
PLEASE UNDERSTAND THAT ALL DELIVERIES MAY BE MUCH SLOWER THAN NORMAL DURING THE COVID PANDEMIC AND ORDERS MAY ARRIVE LATER THAN USUAL. ALL CARRIERS ARE CURRENTLY OVERWHELMED WITH VOLUME.
WE ARE AGAIN SHIPPING TO CANADA BY POSTAL SERVICE BUT, DUE TO DELIVERY SLOWDOWN PROBLEMS EXPERIENCED WITH CANADA POST AND CANADIAN CUSTOMS SERVICE, YOUR ORDER MAY TAKE MUCH LONGER THAN THE NORMAL TIME PERIOD. PLEASE CONSIDER THIS WHEN YOU PLACE YOUR ORDER. THERE IS NOTHING THAT WE CAN DO TO SPEED THEM UP.
